Privacy Policy

When you visit JoxPlume Baking Supply, browse our pastry ingredients, or place an order, we collect specific details to ensure a smooth shopping experience. This includes:

• Contact Information: Your email address, billing address, and delivery address (e.g., your location in Dhaka or elsewhere in Bangladesh).
• Order Details: Items purchased, payment confirmation, and delivery instructions.
• Technical Data: Standard server logs, IP addresses, and browser details required to maintain website security.

We do not request or collect telephone numbers. All communication is securely handled via email.

We use the information collected exclusively to operate our e-commerce platform and fulfill your baking supply orders. Specific uses include:

• Processing and delivering your orders to your designated address in Bangladesh.
• Sending order confirmations, shipping updates, and responding to your customer service inquiries via email.
• Improving our product catalog, website usability, and overall shopping experience.
• Preventing fraud and complying with local legal requirements in Bangladesh.

We take the security of your personal data seriously. JoxPlume Baking Supply implements industry-standard encryption and secure server infrastructure to protect your information against unauthorized access.

We do not sell, rent, or trade your personal information to third parties. We only share necessary details with trusted logistics partners to facilitate the delivery of your baking tools and ingredients, and with payment processors to securely handle your transactions.

If you have any questions about this Privacy Policy, wish to request access to your personal data, or want to ask for its deletion, please contact our data protection team.

Email: hello@joxplume.com
Address: